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FAQs

Frequently Asked Questions

  • CG Notes is a caregiving app that replaces pen-and-paper systems caregivers use to track daily care logs, medications, notes, time, and important updates all in one organized, secure place.

  • CG Notes is designed for family or friends, professional caregivers, and anyone involved in the care of another person.

    Whether you’re helping a loved one, managing multiple clients, or coordinating care with others: CG Notes helps reduce stress and keep everything organized.

  • No. CG Notes can be used in a variety of situations, including caring for newborns or children, supporting someone recovering from an illness or injury, or managing long-term care needs.

  • CG Notes allows caregivers to effortlessly track things like assisted daily living activities, vital signs, bowel movements, feedings, appointments, and more.

    CG Notes replaces the assorted array of paper logs, documents, and apps that fill your day routine. 

  • Unlike notebooks or basic apps, CG Notes keeps everything in a structured, standardized format, securely stores your records, creates backups, and allows you to easily share updates with family members or other caregivers.

  • Immediately. Once you sign up, you can begin logging and organizing care information right away.

  • No. CG Notes is designed to be intuitive. If you can use a smartphone, you can use CG Notes.

  • Yes. Family, professionals, and others can access the same care profile and stay updated in real time.

  • Yes. Permissions are fully customizable, and preset options are available if you prefer a simpler setup.

  • Yes. Sensitive data is secured, and only you and the people you choose to share with can access it. CG Notes does not sell or share care recipient data with third parties.

    We use industry standard encryption in transit (TSL 1.2 protocols, AES256 encryption, and SHA2 signatures) and at rest (FIPS 140-2 compliant encryption standards). 

  • Yes. CG Notes works on smartphones, tablets, and desktop computers, and is designed with a mobile-first experience in mind.

  • CG Notes' base plan is free to use and does not require any payment information to sign up.

    We believe in helping individual caregivers which is why we provide most of our features outside of a paywall. 

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